Terms of Service

1. Acceptance of Terms

By accessing or using Canvas & Cup Co.'s website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

Canvas & Cup Co. offers custom merchandise including t-shirts, mugs, tumblers, and totes. Our products fall into the following categories:

• Print-on-Demand (POD): Custom items made to order. Production time is typically 5-7 business days.
• In-Stock Items: Ready-to-ship items that ship within 1-2 business days.
• Limited Drops: Exclusive items available in limited quantities.

3. Orders and Payment

• All prices are listed in US dollars and are subject to change without notice.
• Payment is required at the time of order placement.
• We accept major credit cards and other payment methods as displayed at checkout.
• Orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason.

4. Shipping and Delivery

• We ship to addresses within the United States.
• Free shipping is available on orders over $50.
• Shipping times vary based on product type and destination.
• Risk of loss passes to you upon delivery to the carrier.
• We are not responsible for delays caused by carriers or customs.

5. Returns and Refunds

We want you to love your purchase. Our return policy is as follows:

• Defective Items: Contact us within 14 days for a replacement or refund.
• Custom Items: Due to the personalized nature, custom items cannot be returned unless defective.
• Non-Custom Items: May be returned within 30 days in original condition for a refund.
• Return shipping costs are the responsibility of the customer unless the item is defective.

6. Custom Content Guidelines

When uploading custom text or images for personalized products, you agree that:

• You own or have the right to use the content you submit.
• Content does not infringe on any third-party intellectual property rights.
• Content does not contain offensive, inappropriate, or illegal material.
• We reserve the right to refuse any custom content at our discretion.

7. Intellectual Property

All content on this website, including designs, logos, text, and images, is the property of Canvas & Cup Co. or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

8. Account Responsibilities

If you create an account, you are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use.

9. Limitation of Liability

To the maximum extent permitted by law, Canvas & Cup Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Canvas & Cup Co. and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Email: [email protected]
Address: Canvas & Cup Co., 123 Main Street, City, State 12345